Privacy Policy
SOHAPI Industrial Co., Ltd. (ＧＲＴ合同会社, 千葉県我孫子市布佐３２７５－２２－２０６室)
Disclaimer: The content on this page is provided for general informational purposes and does not constitute legal advice. It is based on common industry practices for B2B manufacturing websites. We strongly recommend having this content reviewed by a qualified legal professional to ensure compliance with applicable laws and regulations in your jurisdiction.
This Privacy Policy describes how SOHAPI Industrial Co., Ltd. collects, uses, and protects personal data submitted through this website. This site is operated for B2B purposes — we supply bear spray products to distributors, wholesalers, outdoor retailers, and private-label brands internationally. The data we collect reflects that context: business inquiries, not consumer transactions.
What Data We Collect
Data You Submit Directly
Via contact or RFQ forms on this website
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Name — to address you in correspondence
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Email address — our primary channel for responding to inquiries
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Company name — to understand your business context
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Phone number — if provided, for follow-up communication
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Message content — the details of your inquiry, product interest, or sourcing requirement
Data Collected Automatically
When you visit the site
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IP address and browser information — captured in standard server logs
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Usage data — pages visited, time on site, referral source, collected via analytics tools (see Cookies section)
We do not collect payment information. This website has no e-commerce functionality — no orders are placed or processed here.
How We Use Your Data
The primary use of any data you submit is to respond to your inquiry. If you send an RFQ, we use your contact details to send back a quote. If you ask a product question, we use your email to reply. That's the core of it.
Primary Use
Responding to your inquiry. RFQ submissions receive a quote. Product questions receive a direct email reply. This is the core purpose of data collection on this site.
Internal Records
We retain inquiry records to track ongoing business conversations and order history with buyers we work with over time.
Website Improvement
Aggregated, anonymized analytics data helps us understand which pages are useful and where the site can be clearer.
Communication
If you become a customer, we may contact you about order updates, product changes, or relevant new SKUs. You can opt out at any time.
We do not use your data for unsolicited marketing campaigns. We are a manufacturer, not a marketing operation.
Data Sharing and Third Parties
We Do Not Sell Your Data
Personal data submitted through our website is never sold to third parties. It is used solely for the operational purposes described in this policy.
Third-Party Service Providers
We use a limited number of third-party service providers who may process data on our behalf. These providers are engaged for operational purposes only and do not receive your data for their own marketing use.
Analytics Providers
e.g., Google Analytics — receive anonymized usage data to help us understand site traffic.
Email Service Providers
Used to send and receive business correspondence on our behalf.
Web Hosting Providers
Server infrastructure that stores form submissions and logs.
We may disclose personal data if required by law or in response to a valid legal request from authorities in applicable jurisdictions.
Data Retention
Inquiry data is retained for as long as it is relevant to an active or potential business relationship. The following periods apply in practice.
Unanswered or One-Time Inquiries
Retained for up to 12 months, then reviewed for deletion.
Active Buyer Relationships
Retained for the duration of the relationship and a reasonable period after the last transaction, consistent with standard B2B record-keeping practices.
Server Logs
Typically retained for 90 days, then overwritten.
If you would like your data deleted sooner than the applicable retention period, contact us directly. See the Contact for Privacy Inquiries section below for details.
Your Rights
Access
Request a copy of the personal data we hold about you at any time.
Correct
Request correction of inaccurate or outdated information we hold about you.
Request Deletion
Request deletion of your data, subject to any legal retention obligations that may apply.
Object
Object to processing of your personal data in specific circumstances where you have grounds to do so.
To exercise any of these rights, contact us at sales@kumataisaku.jp. We will respond within 30 days.
For deletion requests, we will confirm what data we hold and process the request unless a legitimate business or legal reason requires retention.
International Data Transfers
SOHAPI is based in Japan and serves buyers in North America, Europe, the Middle East, and Southeast Asia. If you submit an inquiry from the EU or another jurisdiction with data transfer restrictions, your data may be processed in Japan or by service providers in other countries. We take reasonable steps to ensure that any such transfers are handled in accordance with applicable data protection principles.
Cross-Border Processing
Data submitted through our website may be processed in Japan or by third-party service providers located in other countries. We apply data protection principles consistent with applicable international standards when handling cross-border transfers.
Contact for Privacy Inquiries
For any questions about this Privacy Policy, data access requests, or deletion requests, contact us directly:
Phone
270-1101Address
ＧＲＴ合同会社
千葉県我孫子市布佐３２７５－２２－２０６室
Last updated: 2026-05-06